Shipping policy
Thank you for shopping with Stichix! We aim to deliver your orders safely and on time. Please read our shipping policy for complete details.
1. Order Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping & Delivery Time
We currently ship across India.
Estimated Delivery Time
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Standard Shipping: 4–8 business days
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Remote Locations: 7–12 business days
Note: Delivery times may vary due to courier delays, weather conditions, or high-volume periods.
3. Shipping Charges
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Shipping charges are calculated at checkout based on delivery location and order value.
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Free shipping may be offered during promotions or for orders above a specific amount (if applicable).
4. Order Tracking
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Once your order is shipped, you will receive an SMS/Email with your tracking number.
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Tracking updates may take 24–48 hours to reflect after dispatch.
5. Incorrect Address / Undeliverable Orders
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Please ensure your shipping address is correct at the time of order.
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Stichix is not responsible for delays or losses due to incorrect or incomplete addresses.
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If a package is returned due to incorrect address or failed delivery attempts, reshipping charges may apply.
6. Damaged, Lost, or Missing Packages
If your package arrives damaged, tampered, or doesn’t arrive:
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Contact us within 48 hours of delivery attempt.
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For damaged products, share photos/video of the package.
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We will assist with a replacement or suitable resolution.
7. International Shipping
Currently, Stichix does not offer international shipping.
We are working to expand in the future.
8. Contact Us
For any questions regarding shipping or delivery, contact us at:
📩 stichix001@gmail.com
📞 9998872833