1. Acceptance of these terms TERMS OF SERVICE These Terms of Service apply to your use of stichix.com and to any purchase you make from Stichix. By browsing the website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

 

2. About us Stichix is a streetwear brand operated by Collectizo, based at 415, KBC, Near Abhishek Arcade, Yogichowk, Surat - 395006, Gujarat, India. In these terms, "we", "us" and "Stichix" refer to the brand and its operator, and "you" refers to the person using the website.

 

3. Eligibility You must be at least 18 years old, or be using the website under the supervision of a parent or guardian, to place an order. You agree to provide accurate and complete information when you order.

 

4. Products and website information We try to show our products, colours and prints as accurately as possible, but screens vary and slight differences in colour, print placement and fabric feel can occur. Size charts are a guide and fit may vary by design and fit type (oversized or regular).

 

5. Virtual try-on Our virtual try-on feature gives an indicative preview of how a product may look and fit. It is a visual aid only and is not a guarantee of exact fit, colour or appearance.

 

6. Pricing and payment • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. • We may change prices and offers at any time, but the price shown when you place your order is the price you pay. • Payments are processed through secure third-party payment providers. We do not store your card details. • Cash on Delivery is available only within Surat city.

 

7. Orders and acceptance Placing an order is an offer to buy. We confirm it when we accept it. We may cancel or limit an order in cases such as stock unavailability, pricing or listing errors, or suspected fraud. If we cancel a paid order, we will refund you in full.

 

8. Offers and promotions From time to time we run offers, including Buy 2 Tees, Get 1 Die-Cast Car Free. Unless stated otherwise: offers are valid for a limited time and while stock lasts; the free die-cast car is a surprise model and the model shown is not guaranteed; free gifts have no cash value and cannot be exchanged or refunded on their own; and we may modify or withdraw an offer at any time

 

9. Shipping, returns and refunds TERMS OF SERVICE Shipping is governed by our Shipping Policy, and exchanges and refunds by our Return and Refund Policy. Both form part of these terms.

 

10. Intellectual property The Stichix name, logo, tagline, designs, artwork, photographs, text and website content are owned by or licensed to us and are protected by law. You may not copy, reproduce, sell or use them for commercial purposes without our written permission.

 

11. Acceptable use • Do not misuse the website, attempt to disrupt it, or try to access it in unauthorised ways. • Do not use the website for unlawful purposes or to submit false orders or information. • Do not use our content or try-on feature to create misleading or harmful material.

 

12. Third-party services and links The website may rely on or link to third-party services such as payment gateways, courier partners and social platforms. We are not responsible for their content, policies or practices.

 

13. Disclaimer and limitation of liability The website and our products are provided on an as-available basis. To the fullest extent permitted by law, Stichix is not liable for indirect or consequential losses, or for delays or failures caused by events beyond our reasonable control. Our total liability for any order will not exceed the amount you paid for that order. 

14. Privacy How we collect and use your personal data is explained in our Privacy Policy.

15. Governing law and jurisdiction These terms are governed by the laws of India. Courts at Surat, Gujarat will have exclusive jurisdiction over any dispute arising from them.

 

16. Changes to these terms We may update these terms from time to time. The version on the website, with its last-updated date, is the one that applies.

 

17. Contact us Reach us on WhatsApp or call at +91 99988 72833, or email stichix001@gmail.com. Our team is available 10 to 6.